HomeDebt Collection
Recover What Is Owed. Protect Your Relationships.
Unpaid accounts put pressure on cash flow and on the services communities depend on. Smart Metro JV provides structured, professional debt collection that recovers revenue while treating account holders fairly and lawfully.
What we do
Complete credit control, end to end
- Credit control and debtor management for municipalities and utilities
- Account analysis, debtor profiling and prioritisation
- Customer notifications, reminders and negotiated payment arrangements
- Door-to-door and field-based collection
- Smart water meter installation and restriction as a credit control measure
- Regular reporting and reconciliation of collected funds
- Indigent registration
Benefits
What you can expect
- Improved cash flow and collection rates
- Reduced municipal debt
- Fully transparent reporting
- Compliant and ethical collection practices
Customer communication
Respectful conversations. Stronger collections.
Our collection team contacts account holders directly, explains outstanding balances clearly and helps arrange practical payment solutions.
Talk to our collections team
Our process
From debtors book to reported results
- Onboard & analyseWe review your debtors book and agree a collection strategy.
- EngageWe contact account holders with clear, respectful communication.
- ArrangeWe negotiate affordable payment arrangements where appropriate.
- EnforceWhere necessary, we apply lawful credit control measures.
- ReportYou receive transparent reporting on all recoveries.
Want to improve your collection rate? Talk to us.
Request a Consultation
Clients
Trusted by municipalities and financial institutions
- Ba-Phalaborwa Municipality
- Bushbuckridge Municipality
- Maruleng Municipality
- Double Tree Bank